Delivery Information

At Made of Wood Ltd, we want to get your goods to you quickly and smoothly. Here's what you need to know about the delivery

Delivery Times

UK Stock: Wood Flooring / WPC / SPC: Usually arrives within 2-4 working days of ordering.
Europe Stock: Wood Flooring: Usually arrives within 10-30 working days of ordering.
Flooring Accessories / Mouldings / Furniture Accessories / Toys: Typically delivered in 1-3 working days.

Note: Delivery times may vary due to stock availability. Please check details on product page. We recommend confirming delivery times with us before ordering.

Standard Delivery Charges:

Wood Flooring & Accessories are eligible for FREE DELIVERY.
For details please see our full delivery charges table.
To check delivery rates for your postcode, add products to your cart and estimate shipping on the cart page.

Key Points About Delivery:

Stock Check: We'll notify you if items are out of stock or if delivery takes longer than usual.
Delivery Date: We'll contact you to arrange a delivery date.
Delivery Time: Monday to Friday, between 8am and 6pm.
Assistance: Wood flooring delivery to kerbside only. Please arrange the assistance before taking the delivery.
Signature: Deliveries require a customer signature.
Installation: delivery estimates described on every product page are given in good faith and we'll do our best to deliver within the time stated. Nevertheless we recommend to book your fitters after the delivery is received and inspected.
Packing: Please note that most wood flooring deliveries are made on a pallet, which will be left with you at the time of delivery. £6 picking & packing charge applies for orders below £30 (incl. VAT)

Delivery Damages:

Check for visible damage on delivery and make a note on the delivery paperwork and inform us within 24 hours.
Photograph any damage and contact us immediately for assistance.

Property Accessibility:

Inform us of any access restrictions that may affect delivery. Redelivery may incur additional charges.

Storage Option:

We can store your products for later delivery. Place your order and inform us of the delayed delivery date.